While your Vehicle is Being Repaired

• You contact us after the repair is completed and receive the total amount transferred to your bank account.
• The compensation is based on a reasonable number of repair days. Compensation is not calculated for delays in the delivery of spare parts, for example.

Once we have confirmed that the damage is covered, you contact us, and we send a request to the rental company, or you contact them directly.

We collaborate with several rental companies that we particularly recommend. See our list of Car Rentals.

Things to keep in mind:

• A rental car can only be provided in Iceland.
• The rental car is in category A (small car).
• The maximum mileage for the rental car is 100 km per day.
• Review the rental company’s terms regarding the lessee’s liability.
• The lessee must be at least 20 years old.
• The lessee must present a credit card at the rental company.

If you were not at fault, you may, in certain circumstances, be entitled to compensation for loss of use or a rental car. Eligibility depends, among other things, on the type of damage involved and whether you are a member of the Stofn loyalty programme.

If the damage to your vehicle is covered by comprehensive insurance and you are a member of the Stofn loyalty programme, you are entitled to compensation for loss of use or a rental car while your vehicle is being repaired, for a maximum of 7 days.

You can check your insurance coverage and Stofn membership status in the Sjóvá App or on My Sjóvá.