Sjóvá was the top insurance agency in the Icelandic Satisfaction Index, a measurement used to gauge customer satisfaction. This is the second year in a row that Sjóva takes the top spot in the survey, and this year the score was that highest that any agency has received in the past three years.
| Insurance Agencies |
2018 | 2017 | 2016 |
| Sjóvá | 69,8 | 66,77 | 67,76 |
| TM | 67,4 | 66,76 | 68,57 |
| Vörður | 64,6 | 66,25 | 69,64 |
| VÍS | 59,7 | 61,83 | 64,00 |
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We are thrilled with the results, of course, and continue our aim to be Iceland's first choice when it comes to insurance agencies.
